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1–10 of 18 articles
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Bleeping Computer
A threat actor tracked as UNC6783 is compromising business process outsourcing (BPO) providers to gain access to high-value companies across multiple sectors. [...]
Bleeping Computer
Telehealth giant Hims & Hers Health is warning that it suffered a data breach after support tickets were stolen from a third-party customer service platform. [...]
Bleeping Computer
A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems. Some recipients say they are receiving hundreds of messages with strange or alarming subject lines. such as 'Activate account...' [...]
Bleeping Computer
People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming subject lines. [...]
Dark Reading
The Register
ReliaQuest finds fresh crop of phishing domains and toxic tickets Scattered Lapsus$ Hunters may be circling Zendesk users for its latest extortion campaign, with new phishing domains and weaponized helpdesk tickets uncovered by ReliaQuest.…
Krebs on Security
Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk corporate customers simultaneously.
The Register
Org turns its woes into a fundraising opportunity Despite the Internet Archive's assurances it's back on its feet after a recent infosec incident, the org still appears to be in trouble after parties unknown claimed to hold access tokens to its Zendesk implementation and to have used them to send a mass email blast.…
Dark Reading
The integration provides crucial protection for businesses’ most vulnerable departments — help desks and customer support teams — preventing the most advanced threats sent by online users.